Terms and Conditions

Introduction

Welcome to GOLDFISH VACATIONS LLP, a travel agency dedicated to providing exceptional travel experiences. These Terms and Conditions outline the agreement between you and GOLDFISH VACATIONS LLP for the use of our website and services.

Definitions

  1. “We” or “Us”: Refers to GOLDFISH VACATIONS LLP and its affiliates.
  2. “You” or “Client”: Refers to the individual or organization using our website and services.
  3. “Booking”: Refers to a confirmed reservation for travel services.

Booking and Payment Terms

  1. Booking Confirmation: A booking is confirmed when we issue a confirmation invoice or voucher.
  2. Payment Terms: Payment is due in full at the time of booking or according to the payment schedule outlined in your confirmation invoice.
  3. Payment Methods: We accept various payment methods, including credit cards, bank transfers, and online payment gateways.

Travel Documents and Information

  1. Travel Documents: It is your responsibility to ensure you have valid travel documents, such as passports and visas, for your destination.
  2. Travel Information: You must provide accurate and complete information about yourself and any travelers.

Cancellation and Refund Policy

  1. Cancellation Policy: Our cancellation policy is outlined in our Return, Refund, & Cancellation Policy document.
  2. Refund Policy: Refunds will be processed according to our Return, Refund, & Cancellation Policy document.

Travel Arrangements

  1. Travel Arrangements: We will make reasonable efforts to provide the travel services booked, but we are not responsible for any failure or delay caused by circumstances beyond our control.
  2. Supplier Terms: Our services are subject to the terms and conditions of our suppliers, including airlines, hotels, and tour operators.

Liability and Indemnity

  1. Liability: We are not liable for any loss or damage caused by circumstances beyond our control or the negligence of third-party suppliers.
  2. Indemnity: You agree to indemnify us against any claims, losses, or damages arising from your breach of these Terms and Conditions.

Intellectual Property

  1. Copyright: All content on our website is owned by GOLDFISH VACATIONS LLP .
  2. Trademarks: GOLDFISH VACATIONS LLP and its logos are trademarks of GOLDFISH VACATIONS LLP.

Governing Law and Jurisdiction

  1. Governing Law: These Terms and Conditions are governed by the laws of Mumbai Maharashtra.
  2. Jurisdiction: Any disputes arising from these Terms and Conditions will be resolved in the courts of Mumbai Maharashtra.

Changes to Terms and Conditions

  1. Changes: We reserve the right to update these Terms and Conditions at any time.
  2. Notification: Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at contact@goldfishvacations.com

Effective Date

These Terms and Conditions are effective as of 01 April 2025.

By using our website and services, you agree to be bound by these Terms and Conditions.